Skip to main content

When a check-in fails

Symptom, cause, fix — the page to open while a student is standing in front of you.

What this page covers

  • The code will not scan
  • Expired or invalid code
  • Outside the allowed area
  • This device already checked someone in
  • Student not found in the group
  • Session already ended
  • When to just use a manual override
Draft

This page is an outline. Full steps and screenshots land in phase 1.